Last updated July 26, 2020

Deal alert! Our favorite company, Northwest, is forming LLCs for $39 (60% off!) See details below.

Massachusetts LLC Resident Agent

How to form an LLC in Massachusetts
This Quick Start Guide is a brief overview of how to form an LLC in Massachusetts.

Detailed Lessons:


Massachusetts LLC costs:
LLC formation cost: $500 by mail or $520 online (one-time fee)
Annual report: $500 by mail or $520 online (every year)

Need help?
Hire a company to form your Massachusetts LLC:
Northwest ($39 + state fee) or LegalZoom ($149 + state fee)

★ Check out Northwest vs LegalZoom

Before filing your Certificate of Organization with Massachusetts, you need to select a Resident Agent for your LLC.

A Resident Agent is a person or company who agrees to accept legal mail on behalf of your LLC in case your business gets sued.

In Massachusetts, a Resident Agent will also serve as a general point of contact for receiving business and tax notices, payment reminders, and other documents.

Your Resident Agent must have a street address in Massachusetts (PO Boxes are not allowed).

Your Resident Agent must also be available during normal business hours (9am – 5pm) in case Service of Process arrives. Service of Process includes delivery of documents such as complaints, summons, and/or subpoenas.

Note: Most states use the term “Registered Agent”, but Massachusetts uses the term “Resident Agent”. They both mean the same thing and we may use these terms interchangeably.

Who Can Be Your Resident Agent in Massachusetts?

When forming an LLC in Massachusetts, you have 3 options:

Option 1: You can be your LLC’s Resident Agent.

Option 2: A friend or family member can be your LLC’s Resident Agent.

Option 3: You can hire a Commercial Resident Agent.

Important: If your Resident Agent is going to be an individual (you, a friend, or a family member), that individual needs to be a resident of Massachusetts.

How Do I Know Which One to Choose?

• If you have a street address located in Massachusetts (such as a home or office), and are available during business hours, you can list yourself as the Resident Agent.

• If you don’t have a street address in Massachusetts, you can use a friend or family member’s address. They need to have a street address in Massachusetts and be available during business hours.

• If you don’t have a street address in Massachusetts, and you don’t have a friend or family member’s address that you can use (or prefer not to), you can hire a Commercial Resident Agent.

Using a Commercial Resident Agent offers more privacy and is usually a more reliable setup.

Commercial Resident Agent

If you need to hire a Commercial Resident Agent, we recommend using Northwest Registered Agent ($125 per year).

Why we recommend Northwest Registered Agent

Northwest Registered Agent is our personal recommendation (and the service we use ourselves) because they’ve been in business for over 20 years, have great customer service, and they let you use their address in your entire LLC filing in order to keep your address off public record.

How to keep your address off public records:

Many filers in Massachusetts start businesses from their home. For this reason, it’s important to know that all addresses that are on your LLC’s Certificate of Organization get listed on public record and may appear in google searches.

If you were thinking of using your home address, but would rather keep it off public records, you can hire a Resident Agent that will allow you to use their address throughout your Certificate of Organization. Northwest Registered Agent offers this unique service at no additional cost. They offer Registered Agent services for $125 per year and they’ll let you use their address throughout your Certificate of Organization.

Any mail that is sent to your LLC will be scanned by them and uploaded into your online account.

Special discounted pricing for LLC University® readers

Northwest usually charges $100 + state fees to form an LLC. However, we’ve negotiated a discounted rate (60% off) for LLC University® readers.

Special offer: If you hire Northwest to form your Massachusetts LLC ($39 + state fees), they’ll include their resident agent service free for the 1st year.

(to learn more about Northwest, check out our Northwest Registered Agent review)

Are there risks if you, a friend, or family member are your LLC’s Resident Agent?

In short, there are risks. They are not likely to occur, but if they do, you could lose your liability protection.

For example, if Massachusetts is unsuccessful in reaching your LLC’s Resident Agent, you may lose your good standing status, and the state has the authority to dissolve your LLC.

Additionally, if a process server is unsuccessful in reaching your LLC’s Resident Agent about a lawsuit (they’ll try a few times), a court case can proceed in your absence and you might not even know about it. Worse, the court could place a judgment against you if you aren’t there to defend yourself.

A few reasons a process server might not be able to reach your LLC’s Resident Agent:

  • you, your friend, or family member are not there during business hours
  • you/they are on vacation
  • you moved and forgot to file a Change of Resident Agent with Massachusetts

Hiring a Commercial Resident Agent is a more reliable setup and gives you the freedom to take vacations and not worry about changing your Resident Agent address if you move.

Many Commercial Resident Agents will also help keep your Massachusetts LLC in compliance by sending you reminders of annual reporting requirements.

Next Step

Once you determine who will serve as your Massachusetts LLC’s Resident Agent, you can then proceed to the next Lesson: Massachusetts LLC Certificate of Organization.

If you need to hire a Commercial Resident Agent, please do so before going to the next step.

Matt Horwitz
Founder & Educator, LLC University®
Forming an LLC shouldn't be so complicated. Our step-by-step guide will make the process a breeze – and no complex legal jargon! LLC University® teaches people how to form an LLC for free in all 50 states. We hope you find our free guides and resources helpful in your business journey.

Copyright protected

Warning: This site is copyright protected and we enforce our rights to the fullest extent of the law. It is illegal to reproduce, distribute, or create derivative works without our written consent.

This does not apply to personal, non-distributive use.